Sunday, December 26, 2004

Moscow Airports and Airlines

Airports & Airlines

AIRPORTS



Moscow has several air terminals, each servicing various domestic and international locations. The main international terminal is Sheremetyevo-2, located northwest of the city center, although the newly remodeled and more modern Domodedovo air terminal is beginning to attract international carriers.
In general, when getting to and from the airport in Moscow, it is advisable to take a taxi. While this can be the more expensive option, the overly crowded public transportation makes it all but impossible to negotiate with a lot of luggage. A taxi from the center of the city to Sheremetyevo-2 should run you roughly 300 rubles ($10), while a taxi from the airport to the center can run you anywhere from $20 to $40, depending on the hour of your arrival and your willingness to haggle with drivers. You can also ask the information desk at the airport to order a taxi for you. However, if you are traveling lightly, public transportation is a great option and will cost you about $1, though it will require using a combination of a bus and the metro. Look outside of the arrival areas for marshrutki, which are small shuttle vans that run between the airport and the nearest metro stations. In addition, public buses also run to and from the airport.
Check-In Procedure at Sheremetyevo-1 differs from what you may be used to in other airports. First you have to proceed through Security Control. The Number of the Security Control Channel assigned to your flight is announced only in Russian and will appear on the Indicator Boards. Since all the Channels are located adjacent, it's best to ask someone else in the line which city this is for, example "Ufa?" Once you have cleared Security Control, you will be directed to the correct Check-In Desk. It's strongly advisable to ask at the check-In desk where to wait for boarding.


GENERAL NOTES ON DOMESTIC FLIGHTS WITHIN RUSSIA



1) Your baggage limit is strictly imposed at 20kg and there is no discretionary limit. You will be charged Excess Baggage for even 1kg above your limit, and this will be collected in the most bureaucratic, time consuming way imaginable. It is strongly suggested that you try not to travel with more than your baggage limit if you want to avoid wasting time and_money.

2) Some domestic flights still have Unreserved Seating, which often results in pushing-and-shoving battles to get onto the plane first. You may have to participate in order to get your chosen seat.

3) You MUST KEEP YOUR BAGGAGE RECEIPT. You will only be allowed to reclaim your checked baggage in your destination if you can show the baggage receipt (usually printed on a piece of card) that you were given at Check-In.

4) Most domestic flights are non-smoking. Very few have any entertainment (music, film etc) during the flight- even on very long trips. It's wise to bring your own book, CD player, etc.

5) Many flights to distant or less-visited destinations now operate as "hub-and-spoke" from Moscow - you will change planes in another city en-route, very often Novosibirsk (Sibir' Airlines) or Krasnoyarsk (Kras-Air). Your baggage must be reclaimed and
re-checked at the transit airport, as it will not be tagged through to your end-destination. Kras-Air's staff at Krasnoyarsk Airport participate in a scam to overcharge you on baggage, by claiming that your checked baggage allowance is 15kg inclusive of your
carry-on bag. This is an on-going problem that seems to operate with the collusion of the airline's management at Krasnoyarsk Airport, and there is almost no way to avoid it, although a VERY severe argument and a lot of shouting has been known to
work. In fact throughout Russia's provincial airports foreigners are seen as an "easy target" for over-charging on fake accusations of "excess" baggage, and you should assume that they will attempt to over-charge you, so prepare for this situation.

6) Forget any notion you had that you are a "customer". On Russian domestic flights, passengers - along with their views and their custom - are seen as slightly less important than hunks of meat, and are treated very much the same way, despite the high price charged for tickets.

Listed below are the main air terminals located in Moscow, along with the telephone numbers of their respective information desks and public transportation routes to each terminal.


Bykovo Avia



Tel: 554-8073
Main destinations: (Russia and CIS): Cities in Central and Southern Russia, as well as Eastern Ukraine.
Public Transportation:
From "Aerovokzal" (air terminal): Tel: 155-0922, by express bus (time en route - 1 hour 20 min.).
From Kazansky vokzal (train station), "Komsomolskaya" m.st.: by any suburban electric train going in the Ryazan direction to "Bykovo" station (time en route - 47 min.).


Domodedovo



Tel: 933-6666, arrivals and departures can also be checked online at www.eastline.ru/domodedovo
Main destinations: (Russia and CIS): All regions of Russia. In addition, this airport is serviced by Swiss Airlines, and British Airways plans to begin operations from Domodedovo in July 2003.
Public Transportation:
From "Aerovokzal" (air terminal): Tel: 155-0922, by express bus (time en route - 1 hour 20 min.).
From "Domodedovskaya" m.st.: by bus 405 (time en route - 40 min.), or minibus 80 (time en route - 35 min.).
From Paveletsky Vokzal (train station), "Paveletskaya" m.st.: by Express Train (time en route - 40.). One-way fare is 75rbls.
Departure from Paveletsky Vokzal hourly from 7.00 till 21.00
Departure from Domedovo hourly from 8.00 till 22.00
At Paveletsky Vokzal there is a dedicated departure-lounge for the DME train - lower level (look for blue signs).
Some airlines offer check-in for your flight directly at Paveletsky Vokzal: Sibir, Domodedovo Airlines, TransAero. Passengers of these airlines also travel for free on the Express Train. It is likely that British Airways will also offer this service when it begins operations from Domodevo.


Myachkovo



Tel: 552-9800
Cargo only.


Sheremetyevo - 1



Tel: 578-2372
Main destinations: (Russia and CIS): Akmola, Alma Ata, Archangelsk, Baku, Irkutsk, Kaliningrad, Khabarovsk, Kiev, Kishinev, Krasnoyarsk, Magadan, Minsk, Murmansk, Nizhnevartovsk, Novosibirsk, Odessa, Omsk, Rostov-na-Donu, Samara, St. Petersburg, Tashkent, Vladivostok, Volgograd, Voronezh, Yakutsk, Yekaterinburg, Yuzhno-Sakhalinsk.
Public Transportation:
From "Aerovokzal" (air terminal): Tel: 155-0922, by express bus (time en route - 1 hour).
From "Planernaya" m.st.: by bus 517 (time en route - 45 min.), or by marshrutki.
From "Rechnoy Vokzal" m.st.: by bus 551 (time en route - 45 min.), or by marshrutki.


Sheremetyevo - 2 (International)



Tel: 578-9101
All international destinations. Departure hall is on the second level.
Public Transportation:
From “Aerovokzal” (air terminal): Tel: 155-0922, by express bus (time en route - 1 hour).
From "Planernaya" m.st.: by bus 850 (time en route - 45 min), or by marshrutki.
From "Rechnoy Vokzal" m.st.: by bus 817 (time en route - 45 min.), or by marshrutki.


Vnukovo



Tel: 436-2414
Main destinations: (Russia and CIS): Georgia, North Caucasus, Ukraine, Eastern Russia.
Public Transportation:
From "Aerovokzal" (air terminal): Tel: 155-0922, by express bus (time en route - 45 min.).
From "Yugo-Zapadnaya" m.st.: by bus 611 or by marshrutki.
From Kiyevsky train station: by electric train to "Aeroport" (time en route - 49 min.).


AIRLINES



Aeroflot Russian Airlines



Address: Leningradsky avenue, 37, bldg. 9
Tel: 753-5555
Fax: 155-6647
Web: www.aeroflot.ru


Aeroflot Bonus



Tel: 723-8260
Fax: 723-8242
E-mail: bonus@aeroflot.ru
Web: www.aeroflotbonus.ru


Aerotour



Address: Leningradskoe hwy, 90, bldg 1, 2nd floor
Tel: 105-3030 / 3060
Fax: 105-3034
E-mail: aerotour@aerotour.ru
Web: www.aerotour.ru


Air Baltic



Address: Malaya Pirogovskaya st., 18, bldg. 1, off. 406
Tel: 786-6827
Fax: 242-9564
E-mail: airbaltic@continent.ru
Web: www.airbaltic.lv


Air China



Address: Kuznetsky Most st., 1/8, bldg 5
Tel: 292-3387 / 5440
Fax: 292-5136
Web: www.airchina.com


Air France



Address: Korovy Val st., 7
Tel: 937-3839
Fax: 937-3838
Web: www.airfrance.ru


Alitalia (Italy's World Airline)



Address: Olimpiyskiy avenue, 18/1
Tel: 258-4074/75
Fax: 258-3621
E-mail: alitalia@sovintel.ru
Web: www.alitalia-russia.de


American Airlines



Address: Sadovaya-Kudrinskaya st., 20, off. 207
Tel: 234-4074/75
Fax: 234-4079
E-mail: talav@comail.ru
Web: www.aa.com


Austrian Airlines



Address: Smolenskaya st., 5
The Golden Ring Hotel
Tel: 995-0995
Fax: 725-2559
E-mail: auamow@aua.com
Web: www.austrianairlines.ru


British Airways



Address: Sheremetyevo-2 Airport, 6th floor, off. 601
Tel: 956-4676
Fax: 578-2936

Address: 1st Tverskaya-Yamskaya st., 23
Tel: 363-2525
Fax: 363-2505

Web: www.britishairways.com


Cathay Pacific



Address: Sadovaya-Kudrinskaya st., 20, off. 207
Tel: 234-4076
Fax: 234-4079
E-mail: ekaterina@comail.ru


CSA (Czeck Airlines)



Address: 2nd Tverskaya-Yamskaya st., 31/35
Tel: 973-1847 / 1745, 578-8220
Fax: 978-7961
Web: www.csa.cz


Delta Air Lines, Inc.



Address: Gogolevskiy blvr, 11, 2nd floor
Tel: 937-9090
Fax: 937-9091

Address: Sheremetyevo-2 Airport, 6th floor, off. 625
Tel: 578-2738
Fax: 961-2056

Web: www.delta.com


Domodedovo Airline



Tel: 504-0324, 323-8459 / 8379
Fax: 787-8636
E-mail: dmo_market@akdal.ru
Web: www.akdal.ru


East Line



Address: Domodedovo Airport
Tel: 795-3457 / 3537
Fax: 795-3535
E-mail: esl@eastline.ru
Web: www.eastline.ru


Finnair



Address: Sheremetyevo-2 Airport
Tel/ Fax: 956-4636/23

Address: Kropotkinsky lane, 7
Tel: 933-0056
Fax: 933-0059

Web: www.finnair.ru


Japan Airlines



Address: Kuznetsky Most st., 3
Tel: 921-6448 / 6648
Fax: 921-3294
Web: www.jal-europe.com


Jat



Address: Kalashny lane, 4/1, bldg. 1
Tel: 745-8735
Fax: 926-4253
E-mail: jatcomrus@mtu-net.ru


KLM Royal Dutch Airlines



Address: Usacheva st., 33, bldg 1, 3rd floor
Tel: 258-3600
Fax: 258-3606
E-mail: klm.russia@klm.com
Web: www.klm.com


Lithuanian Airline



Address: Povarskaya st., 24
Tel: 203-7502 / 0814
Fax: 291-1207
E-mail: lal@lal.msk.ru
Web: www.lal.lt


Lot (Polish Airlines)



Address: Tverskoy blvr, 26
Tel: 229-5771 / 7388 / 8525
Fax: 229-8829
Web: www.lot.com


Lufthansa Airlines



Address: Sheremetyevo-2 Airport, 2nd floor
Tel: 737-6415
Fax: 737-6416

Address: Balchug st., 1
Balchug Kempinsky Hotel
Tel: 737-6404

Address: 1st Tverskaya-Yamskaya st., 19
Sheraton Palace Hotel
Tel: 737-6405

Address: Olimpiysky avenue, 18/1
Renaissance Hotel
Tel: 737-6400
Fax: 737-6401

E-mail: lufthansa@online.ru
Web: www.lufthansa.ru


Pulkovo



Address: Sheremetyevo-1 Airport
Tel: 578-8880
Fax: 737-5380

Address: Tverskaya st., 22
Tel/Fax: 299-1940

E-mail: svo@pulkovo.ru
Web: www.pulkovo.ru


SAS (Scandinavian Airlines)



Address: 1st Tverskaya-Yamskaya st., 5
Tel: 775-4747
Fax: 730-4142
E-mail: sas@co.ru
Web: www.scandinavian.net


South African Airways



Address: Sadovaya-Chernogryzskaya st., 13/3, bldg 1
Tel: 937-5950
Fax: 937-5951
E-mail: saa@aviareps.com
Web: www.flaysa.com


Swiss



Address: Paveletskaya sq., 2, bldg 3
Tel: 937-7767
Fax: 937-7769
E-mail: moscow.townoffice@swiss.com
Web: www.swiss.com


TransAero



Address: 2nd Smolensky lane, 3/4
Tel: 241-4800 / 7676
Web: www.transaero.ru


Turkish Airlines



Address: Kuznetsky Most st., 1/8
Tel: 292-1667 / 5121 / 4345
Fax: 200-2245
E-mail: tkmoscow@turkishline.ru
Web: www.turkishairlines.com.tr

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